Returns Associate

Oxford Industries; Lyons (GA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Generous vacation policy

Health and wellness coverage

401k with company match

Job summary

Oxford Industries in Lyons, Georgia is seeking a Returns Processor to verify and handle customer returns. The successful candidate will inspect goods for damage and manage documentation associated with returns.

The ideal applicant will have a high school diploma and preferably 6 months of relevant experience. This role requires strong attention to detail, good interpersonal skills, and the ability to work efficiently in a team environment.

Competitive benefits include flexible corporate office environment and generous vacation policies.

Qualifications

• Must have good knowledge of reprocessing work.
• Generally, 6+ months of relevant work experience preferred.
• Must be accurate and thorough.

Responsibilities

• Receive and inspect returned goods for damage, defects, or discrepancies.
• Verify return authorization and documentation.
• Record return transactions in inventory or ERP systems.
• Sort and categorize items for restocking or disposal.

Skills

Attention to detail

Good interpersonal skills

Time management

Education

High School Diploma or equivalent

Job description

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We’re stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

About The Role

To check and key all Customer returns into the system.

Purpose of Position

To check and key all Customer returns into the system.

Essential Job Functions

• Receive and inspect returned goods for damage, defects, or discrepancies.
• Verify return authorization and documentation.
• Work with vendors on any questions or missing return authorizations.
• Record return transactions in inventory or ERP systems.
• Provide the vendor with all necessary details for input into their system.
• Sort and categorize items for restocking, disposal, or repair.
• Communicate with customer service and warehouse teams regarding return issues.
• Assist with inventory counts and audits as needed.
• Maintain cleanliness and organization of the returns area.
• Follow safety procedures and company policies at all times.

Education And Certifications, Experience And Skills, And Competencies

• High School Diploma or equivalent work experience.
• Generally, 6+ months of relevant work experience preferred, but not required.
• Listens and gets clarification.
• Observes safety procedures, reports potentially unsafe conditions, uses equipment and materials properly.
• Must be accuracy and thorough.
• Must have good knowledge of reprocessing work.
• Must be able to work efficiently.
• Is consistently at work and on time.
• Good interpersonal skills.

Special Considerations

Remote Work: 0%

Travel approximately up to (%):

Must be available to travel as needed within and outside of the US.

Physical Requirements

Lifting and/or moving required: Required.

Lift and/or move up to 50 lbs.

Frequency: Frequently.

Bending/stooping/kneeling required: Required.

Frequency: Frequently.

Routine standing (approximate hrs per day): 8.

Maneuvering The Following Types Of Equipment Or Machinery: Pallet jacks, push carts.

Other Special Considerations: Requires use of hands, arms, feet and legs.

Equal Opportunity Employer Statement

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

U.S. EEOC: Know Your Rights.

Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.