Warehouse Returns Specialist

Mettler-Toledo, Inc.; Worthington (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

METTLER TOLEDO is seeking a Returns Specialist in Worthington, OH to process depot and sales returns from internal and external customers. You will support receiving, consolidation, packing, shipment processing, inspection, and disassembly of returned products to ensure timely handling.

The role requires attention to detail, strong communication, and proficiency with SAP ECC and CRM. Typical hours are Monday–Friday 7:00am–3:30pm, with comprehensive benefits offered.

Qualifications

• High school diploma or GED is required.
• Extremely detail- and process-oriented.
• Ability to communicate both in writing and verbally.
• Ability to work in Worthington, OH, Monday to Friday 7am–3:30pm.

Responsibilities

• Coordinate receiving, packing, and shipping duties for depot, sales, tech, and intercompany returns.
• Receive, inspect, disassemble, and repack products using SAP ECC and CRM daily.
• Communicate regularly with depot technicians, warehouse staff, and returns associates.
• Complete accurate records in a timely manner.

Skills

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

SAP ECC

CRM software

Job description

Our Opening and Your Responsibilities

The Returns Specialist is responsible for processing depot and sales returns sent to AM Hub from internal and external customers. This role supports the receiving, consolidation, packing, shipment processing, inspection, and disassembly of returned products to ensure accurate and timely handling of all returns. Essential duties and responsibilities will include:

• Coordinating receiving, packing, and shipping duties for depot, sales, tech, and intercompany returns
• Receiving, inspecting, disassembling, and repacking products Using SAP ECC and CRM on a daily basis
• Communicating regularly with depot technicians, warehouse staff, and returns associates
• Completing accurate records in a timely manner
• Using technical manuals, work instructions, customer information, and calibration procedures
• Complying with ISO standards and maintaining proper parts inventory levels
• Performing other duties as assigned

What You Need to Succeed

• High school diploma or GED.
• Extremely detail and process oriented.
• Ability to communicate written and verbally.
• Ability to work in Worthington, OH, Monday to Friday from 7am-3:30pm.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.