Return-to-Work & Injury Recovery Specialist

Transdev; Los Angeles (CA); On-site; USD 71,000 - 81,000; Full time

Benefits offered by this job

Vacation

Sick Days

Holidays

401(k) Retirement Plan

Medical, Dental & Vision

Life Insurance

Short-term Disability

Voluntary Long-term Disability

Job summary

Transdev is seeking a Return-to-Work Coordinator in Los Angeles, CA to manage the safe, timely return of injured employees to TAS operations. You will coordinate cases, evaluate work restrictions, and identify modified duties that support recovery while protecting safety.

You will collaborate with Safety, Operations, HR, supervisors, and medical contacts to develop and monitor individualized return-to-work plans and ensure proper documentation and communication throughout the process.

Qualifications

• Two or more years of experience coordinating return-to-work, workers compensation, occupational health, disability management, safety, human resources, or a closely related program.
• Demonstrated experience identifying modified tasks or transitional work that accommodates documented injuries or functional restrictions.
• Experience developing and monitoring individualized return-to-work or modified-duty plans.
• Ability to compare job demands with documented functional abilities and identify practical work options.
• Understanding of injury case coordination, claim processes, confidentiality, and workplace accommodation concepts.
• Strong communication skills and the ability to work effectively with injured employees, supervisors, operations leaders, and external partners.
• Ability to manage multiple active cases, deadlines, follow-ups, and documentation requirements.
• Strong judgment, empathy, organization, and attention to detail.
• Proficiency with Microsoft Office or Google Workspace and experience maintaining accurate case or program records.

Responsibilities

• Serve as the primary Safety team coordinator for injured employees returning to TAS operations.
• Maintain regular, respectful communication with employees throughout the recovery and return-to-work process.
• Review authorized documentation describing functional abilities and work restrictions, then compare those restrictions with job demands and operational tasks.
• Partner with Operations and supervisors to identify safe, productive modified duties, transitional assignments, adjusted schedules, graduated hours, or other practical work strategies.
• Create written return-to-work plans that clearly document approved duties, restrictions, schedules, responsibilities, review dates, and expected duration.
• Confirm that supervisors understand the employee’s approved work restrictions and the boundaries of the modified-duty assignment.
• Monitor employee progress, follow up at established intervals, and coordinate updates when restrictions or operational conditions change.
• Escalate concerns when an assignment may conflict with documented restrictions, create a safety risk, or no suitable work is available.
• Coordinate information and next steps with Human Resources, claims administrators, medical or occupational-health contacts when authorized, and other approved partners.
• Maintain a current library of TAS job demands, physical requirements, and potential modified- duty tasks across operational teams.
• Support supervisors in identifying meaningful work that accommodates temporary restrictions while preserving operational value.
• Track case status, restricted-duty days, lost-time days, return-to-work dates, plan completion, and other approved program measures.
• Maintain accurate case notes, correspondence, approvals, and supporting documentation in approved systems.
• Protect medical, employee, claim, and operational information and share it only with authorized individuals who have a business need to know.
• Identify recurring injury-management barriers and recommend process improvements, training, or preventive actions.
• Provide return-to-work education and practical guidance to TAS leaders and supervisors.

Skills

Return-to-work coordination

Injury case coordination

Communication skills

Confidentiality & privacy

Multitasking & organization

Education

Bachelor's degree in occupational health, safety, human resources, nursing, rehabilitation, business, or related field

Tools

Microsoft Office

Google Workspace

Job description

Transdev is seeking a Return-to-Work Coordinator in Los Angeles, CA to manage the safe, timely return of injured employees to TAS operations. You will coordinate cases, evaluate work restrictions, and identify modified duties that support recovery while protecting safety.

You will collaborate with Safety, Operations, HR, supervisors, and medical contacts to develop and monitor individualized return-to-work plans and ensure proper documentation and communication throughout the process.