Retirement Plan Client Services Specialist

ADP; El Paso (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Fairygodboss is seeking a Client Service Specialist in El Paso, Texas, responsible for developing and maintaining client relationships related to ADP retirement plans. This role includes ensuring client satisfaction and retention through effective communication and problem-solving.

The ideal candidate should have strong oral and written communication skills, be proficient in Microsoft Office, and possess time management and relationship-building skills. A Bachelor's Degree or equivalent is required.

Qualifications

• Experience up to 1 year in a client service environment.
• Demonstrates strong oral/written communication and listening skills.
• Ability to learn quickly and work on multiple projects simultaneously.

Responsibilities

• Act as primary contact for retirement plans regarding record-keeping matters.
• Proactively communicate with clients to ensure optimal service.
• Assist clients in complying with year-end requirements.

Skills

Client service environment experience

Oral/written communication skills

Time-management skills

Relationship-building skills

Problem-solving skills

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office Products

Omni Plus

Power Image

Clarify

Job description

Fairygodboss is seeking a Client Service Specialist in El Paso, Texas, responsible for developing and maintaining client relationships related to ADP retirement plans. This role includes ensuring client satisfaction and retention through effective communication and problem-solving.

The ideal candidate should have strong oral and written communication skills, be proficient in Microsoft Office, and possess time management and relationship-building skills. A Bachelor's Degree or equivalent is required.