Retirement Benefits Specialist - PTO & 401(k) Match

American Benefit Plan Administrators, Inc.; Alameda (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, Vision, and Dental

401(k) with company match

Paid time off (PTO)

Growth opportunities

Job summary

Zenith American Solutions is seeking a Retirement Benefits Processor in Alameda, CA to handle retirement benefit inquiries and applications, verify information, resolve discrepancies, and update member records with accuracy.

You will respond to participants, beneficiaries, and unions, determine eligibility, request documentation from employers and the Social Security Administration, and perform data entry in our information systems while upholding confidentiality.

Qualifications

• High school diploma or GED required.
• Six months of professional environment experience.
• Ability to read, analyze, and interpret general business materials, procedures, and regulations.
• Strong written and verbal communication skills.
• Discretion and handling of sensitive information is essential.
• Solid organization and attention to detail.

Responsibilities

• Processes retirement benefit applications and verifies information.
• Responds to inquiries from participants, beneficiaries, and unions via phone, email, or in person.
• Determines benefit eligibility and requests necessary documentation from unions, employers, and SSA.
• Initiates/updates correspondence and performs data entry to update member information.
• Performs other duties and participates in special projects as assigned.

Skills

Attention to detail

MS Office

Communication skills

Discretion

Reading comprehension

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Office

Job description

Zenith American Solutions is seeking a Retirement Benefits Processor in Alameda, CA to handle retirement benefit inquiries and applications, verify information, resolve discrepancies, and update member records with accuracy.

You will respond to participants, beneficiaries, and unions, determine eligibility, request documentation from employers and the Social Security Administration, and perform data entry in our information systems while upholding confidentiality.