Retirement Benefits Specialist - 401(k) Match & Growth

Zenith American Solutions, Inc.; Alameda (CA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health, vision, dental coverage

401(k) with company match

PTO and growth opportunities

Résumé du poste

Zenith American Solutions, Inc. is seeking a Retirement Benefits Processor to perform technical and administrative duties related to processing retirement benefit inquiries and applications in compliance with company policies and plan guidelines.

The position involves handling PHI/PII and maintaining data integrity. Responsibilities include processing benefit applications, verifying information, communicating with participants and unions, and updating multiple information systems.

Qualifications

• Requires a high school diploma or GED.
• Minimum six months of professional experience.
• Strong integrity and commitment to customer satisfaction.
• Ability to read, analyze, and interpret business materials, procedures, plans and regulations.
• Clear written and verbal communication skills.
• Discretion handling sensitive information.
• Excellent organizational skills and attention to detail.
• Ability to calculate figures, discounts, interest and percentages.
• Proficiency with MS Office applications.

Responsabilités

• Maintains current knowledge of assigned Plan(s).
• Processes retirement benefit applications; verifies information and researches past service and deductions.
• Responds to inquiries from participants, beneficiaries, and union representatives by phone, email, or in person.
• Determines benefit eligibility and requests necessary documentation to expedite processing.
• Prepares correspondence to participants, beneficiaries, and employers regarding account information.
• Performs data entry and updates members' information across systems.
• Updates retirement data in information systems.
• Assists with special projects as requested by management.
• Performs other duties as assigned.

Connaissances

Integrity

Customer service

Data entry

MS Office

Communication

Discretion

Organization

Attention to detail

Arithmetic

Analytical reading

Formation

High school diploma or GED

Outils

MS Office

Description du poste

Zenith American Solutions, Inc. is seeking a Retirement Benefits Processor to perform technical and administrative duties related to processing retirement benefit inquiries and applications in compliance with company policies and plan guidelines.

The position involves handling PHI/PII and maintaining data integrity. Responsibilities include processing benefit applications, verifying information, communicating with participants and unions, and updating multiple information systems.