Retirement Benefits Specialist

Zenith American Solutions; Earth City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Zenith American Solutions is seeking a Pension Processor to perform technical and administrative duties related to processing and verifying retirement benefit inquiries and applications in line with company policies and plan guidelines. The role requires handling PHI/PII with discretion and providing accurate, timely information to participants and unions.

The position involves data entry, document scanning, and collaboration with multiple departments to ensure compliant processing and customer

Qualifications

• High school diploma or GED required.
• Six months in a professional setting preferred.
• Ability to read, analyze, and interpret business materials and regulations.

Responsibilities

• Process retirement benefit applications and verify information accuracy.
• Scan and file applications and documents into the system.
• Respond to inquiries from participants, beneficiaries, and unions about retirement benefits.
• Determine benefit eligibility and request documents as needed.
• Update retirement data in information systems and maintain records.

Skills

Customer service

Data entry

MS Office

Discretion

Communication

Education

High school diploma or GED

Tools

MS Office

Data management systems

Job description

Zenith American Solutions is seeking a Pension Processor to perform technical and administrative duties related to processing and verifying retirement benefit inquiries and applications in line with company policies and plan guidelines. The role requires handling PHI/PII with discretion and providing accurate, timely information to participants and unions.

The position involves data entry, document scanning, and collaboration with multiple departments to ensure compliant processing and customer