Retirement Benefits Processor — PTO & 401(k) Match

Zenith American Solutions; Alameda (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Zenith American Solutions is seeking a Retirement Benefits Processor in California. The role involves processing retirement benefit applications, verifying information, and updating participant data in information systems.

You will respond to inquiries and assist with eligibility determinations, ensuring accuracy and regulatory compliance. Proficiency with MS Office and strong attention to detail are required.

Qualifications

• High school diploma or GED required.
• Six months experience in a professional environment.
• Strong integrity and commitment to customer satisfaction.
• Ability to read, analyze, and interpret business materials and plans.
• Clear verbal and written communication.
• Discretion with sensitive information is essential.
• Detail-oriented with solid organizational skills.
• Ability to calculate figures and percentages.

Responsibilities

• Process retirement benefit applications and verify information.
• Research past service credits and insurance deductions.
• Respond to inquiries from participants, beneficiaries, and unions.
• Determine eligibility and gather documentation from unions, employers, and SSA.
• Prepare and send correspondence regarding account information and benefits.
• Enter data and update member information in systems.
• Support special projects as needed.

Skills

Customer service

Attention to detail

Discretion with sensitive information

Communication

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

Zenith American Solutions is seeking a Retirement Benefits Processor in California. The role involves processing retirement benefit applications, verifying information, and updating participant data in information systems.

You will respond to inquiries and assist with eligibility determinations, ensuring accuracy and regulatory compliance. Proficiency with MS Office and strong attention to detail are required.