Retirement Benefits Specialist: Detail-Oriented Advocate

Zenith American Solutions; Glencoe (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, vision & dental coverage

401(k) plan with company match

Paid time off (PTO)

Job summary

Zenith American Solutions is seeking a Retirement Benefits Specialist in Maryland to perform technical and administrative duties for retirement benefit inquiries and applications. You will verify information, research service credits, and handle sensitive PHI/PII with strict confidentiality.

Responsibilities include processing applications, responding to inquiries, calculating entitlements, updating records, and supporting management on special projects.

Qualifications

• High school diploma or GED required.
• Six months of professional environment experience.
• Strong integrity and customer satisfaction focus.
• Ability to read, analyze, and interpret business materials and regulations.
• Clear and professional verbal and written communication.

Responsibilities

• Process retirement benefit applications; verify information and research past service and deductions.
• Respond to inquiries from participants and beneficiaries.
• Determine benefit eligibility and request necessary documentation.
• Enter data; update retirement data in information systems.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Data entry

Discretion handling

Written communication

Attention to detail

Bilingual English and Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

Zenith American Solutions is seeking a Retirement Benefits Specialist in Maryland to perform technical and administrative duties for retirement benefit inquiries and applications. You will verify information, research service credits, and handle sensitive PHI/PII with strict confidentiality.

Responsibilities include processing applications, responding to inquiries, calculating entitlements, updating records, and supporting management on special projects.