Retention & Relationship Specialist - Insurance Growth

Mikedayagency; Chickasha (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Dental insurance

Opportunity for advancement

Job summary

Mikedayagency in Chickasha is seeking a Customer Retention Specialist to build ongoing customer relationships and contribute to office growth. The role focuses on customer outreach, renewals, and maintaining engagement. Ideal candidates will possess strong communication skills, a detail-oriented approach, and previous experience in customer service. A compensation range of $30,000 to $45,000 per year is offered, along with other benefits like health and dental insurance.

Qualifications

• Strong interpersonal and problem-solving abilities.
• Effective communication and listening skills.
• Detail-oriented with a focus on customer experience.
• Previous experience in customer service or account management preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Skills

Interpersonal and problem-solving abilities

Effective communication skills

Detail-oriented

Customer service experience

Job description

Mikedayagency in Chickasha is seeking a Customer Retention Specialist to build ongoing customer relationships and contribute to office growth. The role focuses on customer outreach, renewals, and maintaining engagement. Ideal candidates will possess strong communication skills, a detail-oriented approach, and previous experience in customer service. A compensation range of $30,000 to $45,000 per year is offered, along with other benefits like health and dental insurance.