Customer Retention Pro — Growth, Perks & Impact

Andre Hale; Wichita (KS); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance allowance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andre Hale - State Farm Agent in Wichita, KS is seeking a full-time Customer Retention Specialist to grow the agency through meaningful customer relations and proactive marketing of products and services. You will serve as a liaison between customer needs and the agency departments to improve customers’ lives.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters for timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Compensation $17.00 - $25.00 per hour

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Customer relations

Job description

Andre Hale - State Farm Agent in Wichita, KS is seeking a full-time Customer Retention Specialist to grow the agency through meaningful customer relations and proactive marketing of products and services. You will serve as a liaison between customer needs and the agency departments to improve customers’ lives.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters for timely policy issuance.