Insurance Customer Retention & Renewal Specialist

State Farm Agent; Chickasha (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Job summary

State Farm Agent is seeking a Customer Retention Specialist in Chickasha, Oklahoma. In this role, you will support ongoing customer relationships, focusing on outreach, policy renewals, and relationship maintenance. Ideal candidates possess strong interpersonal skills and a commitment to customer service. This dynamic team environment offers substantial opportunities for personal and professional growth while making a meaningful impact in the community. Compensation ranges from $30,000 to $45,000 annually.

Qualifications

• Previous experience in customer service or account management preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Skills

Strong interpersonal and problem-solving abilities

Effective communication and listening skills

Detail-oriented with a focus on customer experience

Education

Applicable state insurance licenses

Job description

State Farm Agent is seeking a Customer Retention Specialist in Chickasha, Oklahoma. In this role, you will support ongoing customer relationships, focusing on outreach, policy renewals, and relationship maintenance. Ideal candidates possess strong interpersonal skills and a commitment to customer service. This dynamic team environment offers substantial opportunities for personal and professional growth while making a meaningful impact in the community. Compensation ranges from $30,000 to $45,000 annually.