Retail Zone Team Leader - Merchandising & People Leadership

Ollie's Bargain Outlet; Matthews (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with matching

Associate discount 20%

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Matthews, NC is seeking a Retail Zone Team Leader to guide a zone on the sales floor, focus on merchandising, and deliver an exceptional associate and customer experience.

You will oversee merchandising, staffing, and customer service standards while driving daily tasks and store operations. The role requires 1–2 years of supervisory experience and a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Matthews, NC is seeking a Retail Zone Team Leader to guide a zone on the sales floor, focus on merchandising, and deliver an exceptional associate and customer experience.

You will oversee merchandising, staffing, and customer service standards while driving daily tasks and store operations. The role requires 1–2 years of supervisory experience and a flexible schedule including evenings and weekends.