Retail Zone Team Lead — Merchandising & People Leadership

Ollie; Lewisville (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Rx after 90 days

401K with employer match

20% associate discount

Voluntary benefits

Job summary

Ollie’s Lewisville is seeking a Retail Zone Team Leader to guide a zone of the sales floor, driving merchandising excellence and a top-notch customer experience. You will oversee signage, displays, replenishment, pricing, ad sets, and daily recovery while ensuring store standards and operational compliance.

Lead scheduling, staffing, and supervision of associates within your zone; open/close duties as needed and collaborate with the team to deliver strong results in a fast-paced retail

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team leadership

Merchandising

Education

High school diploma or equivalent

Tools

POS system

Job description

Ollie’s Lewisville is seeking a Retail Zone Team Leader to guide a zone of the sales floor, driving merchandising excellence and a top-notch customer experience. You will oversee signage, displays, replenishment, pricing, ad sets, and daily recovery while ensuring store standards and operational compliance.

Lead scheduling, staffing, and supervision of associates within your zone; open/close duties as needed and collaborate with the team to deliver strong results in a fast-paced retail