Retail Zone Leader - Merchandising & Guest Experience

Ollie; Independence (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Ollie is seeking a Zone Team Leader to oversee a store zone, directing merchandising, signage, displays, replenishment, pricing, and daily recovery. The role leads a team that delivers exceptional customer experiences and merchandising execution.

The position requires 1–2 years of supervisory experience in a mid- to large-size retailer, flexibility for evenings, weekends, and holidays, and a positive, team-oriented attitude. Equal opportunity employer.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee processes to ensure merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for unloading/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team leadership

Merchandising

Scheduling

Education

High school diploma or equivalent

Job description

Ollie is seeking a Zone Team Leader to oversee a store zone, directing merchandising, signage, displays, replenishment, pricing, and daily recovery. The role leads a team that delivers exceptional customer experiences and merchandising execution.

The position requires 1–2 years of supervisory experience in a mid- to large-size retailer, flexibility for evenings, weekends, and holidays, and a positive, team-oriented attitude. Equal opportunity employer.