Retail Zone Leader: Merchandising & Customer Experience

Ollie; Chardon (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie’s is seeking a Retail Zone Team Leader to guide a section of the sales floor, focusing on merchandising, signage, displays, and customer service excellence. You will supervise a small team, manage daily tasks, and ensure optimal stock and presentation.

The role requires 1–2 years of supervisory experience in retail, a high school diploma or equivalent, and flexibility to work evenings, weekends, and holidays. Equal opportunity employer.

Qualifications

• 1–2 years of supervisory experience at a mid- to large-size retailer.
• High school diploma or equivalent required.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player.

Responsibilities

• Execute merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery within the assigned zone.
• Oversee scheduling and staffing for unloading/processing of merchandise and ensure the sales floor is stocked.
• Supervise associates within the zone and uphold customer service standards.
• Perform Team Leader duties including opening/closing the store and other assigned tasks.

Skills

Supervisory experience

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Ollie’s is seeking a Retail Zone Team Leader to guide a section of the sales floor, focusing on merchandising, signage, displays, and customer service excellence. You will supervise a small team, manage daily tasks, and ensure optimal stock and presentation.

The role requires 1–2 years of supervisory experience in retail, a high school diploma or equivalent, and flexibility to work evenings, weekends, and holidays. Equal opportunity employer.