Retail Zone Leader: Merchandising & Customer Experience

Ollie's Bargain Outlet, Inc.; Lumberton Township (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with matching

Career growth & talent development

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer service, and associate leadership.

You will manage scheduling, signing, displays, and stock levels while coaching a team, opening/closing duties, and driving productivity in a fast-paced, value‑driven environment. Evenings and weekends are required; associates receive a 20% discount after hire.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience with a mid- to large-size retailer.
• Ability to work evenings, weekends, and holidays.
• Positive attitude and team player who works well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Positive attitude

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer service, and associate leadership.

You will manage scheduling, signing, displays, and stock levels while coaching a team, opening/closing duties, and driving productivity in a fast-paced, value‑driven environment. Evenings and weekends are required; associates receive a 20% discount after hire.