Retail Zone Leader: Merch & Customer Experience

Ollie; Topeka (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with match

Associate discount

Job summary

Ollie is seeking a Retail Zone Team Leader to guide a store zone with a passion for merchandising and customer experience. You will oversee merchandising, pricing, displays, and inventory while driving associate productivity and service standards.

The role requires 1–2 years of supervisory experience in a mid- to large-size retailer, with flexibility to work evenings, weekends, and holidays. A high school diploma is required and Ollie offers a comprehensive benefits package.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Education

High school diploma

Job description

Ollie is seeking a Retail Zone Team Leader to guide a store zone with a passion for merchandising and customer experience. You will oversee merchandising, pricing, displays, and inventory while driving associate productivity and service standards.

The role requires 1–2 years of supervisory experience in a mid- to large-size retailer, with flexibility to work evenings, weekends, and holidays. A high school diploma is required and Ollie offers a comprehensive benefits package.