Retail WOW Leader - Fashion & Guest Experience

Kendra Scott; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A fashion-lifestyle brand is looking for a Key Holder in Fort Worth to support the Store Leadership Team. You'll ensure a WOW guest experience by modeling stellar service and assisting with daily operations. Ideal candidates are customer-focused, have strong problem-solving skills, and a genuine passion for fashion. The role involves diverse responsibilities, including driving sales and community engagement. Must be available for a flexible schedule, including weekends, and able to lift at least 50 lbs.

Qualifications

• Retail and/or customer service experience is required.
• Must be over the age of 18.
• Ability to lift and move at least 50 lbs.
• Must be available to work at least 30 hours per week.

Responsibilities

• Model and teach WOW service to ensure customer satisfaction.
• Drive sales and maximize store productivity.
• Assist in building brand awareness through community initiatives.
• Ensure compliance with safety standards and company policies.
• Address guest concerns proactively for positive experiences.

Skills

Customer Focused

Strong problem-solving skills

Organizational skills

Communication skills

Passion for fashion

Job description

A fashion-lifestyle brand is looking for a Key Holder in Fort Worth to support the Store Leadership Team. You'll ensure a WOW guest experience by modeling stellar service and assisting with daily operations. Ideal candidates are customer-focused, have strong problem-solving skills, and a genuine passion for fashion. The role involves diverse responsibilities, including driving sales and community engagement. Must be available for a flexible schedule, including weekends, and able to lift at least 50 lbs.