Fashion Retail Lead: WOW Service & Style

HILLDALE SHOPPING CENTER; Madison (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading fashion-lifestyle brand is seeking a Key Holder to enhance the customer experience and assist in daily store operations. The ideal candidate will possess a strong passion for customer service, show initiative in driving sales, and contribute to community engagement efforts. Responsibilities include training team members, ensuring guest satisfaction, and maintaining store safety standards. You must have retail experience and be flexible to work at least 30 hours per week, including nights and weekends.

Qualifications

• Retail and/or customer service experience is required.
• Genuine passion for providing exceptional customer service and developing customer relationships.
• Must be available to work at least 30 hours per week.

Responsibilities

• Modeling and teaching WOW service to guests.
• Driving sales and maximizing overall store productivity.
• Building brand awareness through community initiatives.

Skills

Customer service

Problem-solving

Organizational skills

Communication skills

Flexibility

Job description

A leading fashion-lifestyle brand is seeking a Key Holder to enhance the customer experience and assist in daily store operations. The ideal candidate will possess a strong passion for customer service, show initiative in driving sales, and contribute to community engagement efforts. Responsibilities include training team members, ensuring guest satisfaction, and maintaining store safety standards. You must have retail experience and be flexible to work at least 30 hours per week, including nights and weekends.