Retail Workforce Analytics & Optimization Analyst

Rally House; Kansas; On-site; USD 60,000 - 75,000; Full time

Job summary

Rally House is seeking a Workforce Management Analyst to support planning, analysis, and execution of workforce initiatives across the organization. This role partners cross-functionally with corporate and field teams to optimize labor strategies, improve processes, and support project rollouts.

You will develop labor models, forecast staffing, analyze performance, and lead cross-functional improvement efforts to keep stores efficient and consistent.

Qualifications

• Bachelor's degree preferred in a related field.
• 2-5 years of experience in workforce management, labor planning, retail operations, or related field.
• Experience with workforce management and scheduling platforms preferred.

Responsibilities

• Develop and maintain labor models, staffing guides, forecasting tools, and workforce planning resources for store operations.
• Analyze labor performance, productivity, sales trends, and workforce metrics to identify opportunities and risks.
• Partner with field leadership to optimize staffing levels, scheduling practices, and utilization.
• Evaluate retail processes including labor management, service execution, inventory flow, and merchandising for inefficiencies.
• Lead continuous improvement initiatives to simplify operations, reduce workload friction, and standardize store performance.
• Pilot process changes with field leadership, measure results, and support rollouts.
• Manage end-to-end projects with timelines, milestones, risks, and deliverables.
• Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership.

Skills

Collaboration

Analytical mindset

Microsoft 365

Excel

Data interpretation

Organization

Project management

Writing & editing

Education

Bachelor's degree in Business, Operations, HR, Analytics, Finance

Tools

Workforce management platforms

Job description

Rally House is seeking a Workforce Management Analyst to support planning, analysis, and execution of workforce initiatives across the organization. This role partners cross-functionally with corporate and field teams to optimize labor strategies, improve processes, and support project rollouts.

You will develop labor models, forecast staffing, analyze performance, and lead cross-functional improvement efforts to keep stores efficient and consistent.