Workforce Management Analyst

Rally House; Lenexa (KS); On-site; USD 60,000 - 75,000; Full time

Job summary

Rally House is seeking a Workforce Management Analyst to support planning, analysis, and execution of labor and operational initiatives across the organization. You will collaborate with corporate and field teams to optimize labor strategies, improve processes, and roll out projects and pilots.

The role requires strong analytical skills, experience with Excel and Microsoft 365, and the ability to manage multiple priorities while partnering across Operations, HR, Finance, and Field Leadership.

Qualifications

• Bachelor's degree in Business, Operations, HR, Analytics, Finance, or related field preferred.
• 2–5 years of experience in workforce management, labor planning, retail operations, or related field.
• Experience with workforce management and scheduling platforms preferred.
• Strong analytical and data interpretation skills.

Responsibilities

• Develop and maintain labor models, staffing guides, forecasting tools, and workforce planning resources for store operations.
• Analyze labor performance, productivity, sales trends, and workforce metrics to identify opportunities, risks, and recommendations.
• Partner with field leadership to optimize staffing levels, scheduling practices, and workforce utilization.
• Evaluate retail processes, labor management, service execution, inventory flow, and merchandising for efficiency improvements.
• Lead continuous improvement initiatives to simplify operations and improve consistency across stores.
• Manage projects end-to-end, including timelines, milestones, risks, deliverables, and follow-up actions.

Skills

Analytical mindset

Data interpretation

Microsoft Excel

Microsoft 365

Project management

Writing & communication

Education

Bachelor's degree in Business / Operations / Analytics / Finance / HR

Tools

Microsoft Excel

Microsoft 365

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.Job DescriptionThe Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams to optimize labor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.ResponsibilitiesDevelop and maintain labor models, staffing guides, forecasting tools, and workforce planning resources to support store operationsAnalyze labor performance, productivity, sales trends, and workforce metrics to identify opportunities, risks, and actionable recommendationsPartner with field leadership to optimize staffing levels, scheduling practices, and workforce utilizationEvaluate retail processes, including labor management, service execution, inventory flow, and merchandising, to identify inefficiencies and improvement opportunitiesLead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across storesPartner with field leadership to pilot process changes, measure results, and support successful rolloutsManage operational and workforce-related projects end-to-end, including timelines, milestones, risks, deliverables, and follow-up actionsServe as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiativesSkills and KnowledgeA collaborative spirit and the confidence to take ownership of projects from start to finish, Analytical mindset and critical thinking skills, Proficiency in Microsoft 365 and experience Microsoft Excel, Strong analytical and data interpretation skills, Strong organization and project management skills with the ability to handle multiple priorities, Strong writing, editing, and visual communication skillsQualificationsBachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred2-5 years of experience in workforce management, labor planning, retail operations, or a related fieldExperience with workforce management and scheduling platforms preferredPhysical RequirementsAbility to operate a computer, keyboard, mouse, and other standard office equipmentAble to clearly view and read information on a computer screenOccasionally lift or move items up to 15 poundsLocationOn-site in Lenexa, KSPay Range$60,000.00 - $75,000.00