Workforce Management Analyst

Rally House; Kansas; On-site; USD 60,000 - 75,000; Full time

Job summary

Rally House is seeking a Workforce Management Analyst to support planning, analysis, and execution of workforce initiatives across the organization. This role partners cross-functionally with corporate and field teams to optimize labor strategies, improve processes, and support project rollouts.

You will develop labor models, forecast staffing, analyze performance, and lead cross-functional improvement efforts to keep stores efficient and consistent.

Qualifications

• Bachelor's degree preferred in a related field.
• 2-5 years of experience in workforce management, labor planning, retail operations, or related field.
• Experience with workforce management and scheduling platforms preferred.

Responsibilities

• Develop and maintain labor models, staffing guides, forecasting tools, and workforce planning resources for store operations.
• Analyze labor performance, productivity, sales trends, and workforce metrics to identify opportunities and risks.
• Partner with field leadership to optimize staffing levels, scheduling practices, and utilization.
• Evaluate retail processes including labor management, service execution, inventory flow, and merchandising for inefficiencies.
• Lead continuous improvement initiatives to simplify operations, reduce workload friction, and standardize store performance.
• Pilot process changes with field leadership, measure results, and support rollouts.
• Manage end-to-end projects with timelines, milestones, risks, and deliverables.
• Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership.

Skills

Collaboration

Analytical mindset

Microsoft 365

Excel

Data interpretation

Organization

Project management

Writing & editing

Education

Bachelor's degree in Business, Operations, HR, Analytics, Finance

Tools

Workforce management platforms

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams to optimize labor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.

Responsibilities

• Develop and maintain labor models, staffing guides, forecasting tools, and workforce planning resources to support store operations
• Analyze labor performance, productivity, sales trends, and workforce metrics to identify opportunities, risks, and actionable recommendations
• Partner with field leadership to optimize staffing levels, scheduling practices, and workforce utilization
• Evaluate retail processes, including labor management, service execution, inventory flow, and merchandising, to identify inefficiencies and improvement opportunities
• Lead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across stores
• Partner with field leadership to pilot process changes, measure results, and support successful rollouts
• Manage operational and workforce-related projects end-to-end, including timelines, milestones, risks, deliverables, and follow-up actions
• Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiatives

Skills and Knowledge

• A collaborative spirit and the confidence to take ownership of projects from start to finish
• Analytical mindset and critical thinking skills
• Proficiency in Microsoft 365 and experience Microsoft Excel
• Strong analytical and data interpretation skills
• Strong organization and project management skills with the ability to handle multiple priorities
• Strong writing, editing, and visual communication skills

Qualifications

• Bachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred
• 2-5 years of experience in workforce management, labor planning, retail operations, or a related field
• Experience with workforce management and scheduling platforms preferred

Physical Requirements

• Ability to operate a computer, keyboard, mouse, and other standard office equipment
• Able to clearly view and read information on a computer screen
• Occasionally lift or move items up to 15 pounds

Location

On-site in Lenexa, KS

Pay Range

$60,000.00 - $75,000.00

We're fans, just like you! In order to provide customers with the best experience possible, we hire team members who share the same passion for sports as our customers. We encourage our team members to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our team members help us stand apart from the competition.