Retail Wireless Tech Advisor

T-MOBILE USA, Inc.; San Luis (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Medical, dental & vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service choices in a fast-paced environment.

You will build product knowledge, demonstrate features, and help customers throughout their shopping journey, with training that unlocks career growth and eligibility for stock grants and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer service

Communication

Sales

Problem solving

Change agility

Multitasking

Teamwork

Engaging people

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service choices in a fast-paced environment.

You will build product knowledge, demonstrate features, and help customers throughout their shopping journey, with training that unlocks career growth and eligibility for stock grants and comprehensive benefits.