Retail Transformation Strategist

Tata Consultancy Services; Chicago (IL); On-site; USD 150,000 - 202,000; Full time

Job summary

Tata Consultancy Services in Chicago seeks an experienced Retail Domain Expert/Consultant to drive business transformation and advisory engagements across retail functions.

The role covers merchandising, supply chain, store operations, omni-channel, inventory, pricing, customer experience and retail technology platforms. You will shape strategies, develop roadmaps, and present business cases to executives.

Qualifications

• Advises senior business and technology stakeholders.
• Translates retail strategy into transformation roadmaps.
• Experience across merchandising, supply chain, store operations and digital commerce.

Responsibilities

• Develop transformation roadmaps aligned to business goals and financial objectives.
• Partner with client executives to identify growth opportunities and operational efficiencies.
• Analyze end-to-end retail processes from planning to digital commerce and optimize them.
• Recommend process improvements to enhance customer experience and profitability.
• Bridge business requirements and technology solutions.
• Present recommendations and business cases to leadership teams.
• Support RFPs, proposals, and client pursuits.

Skills

Retail domain

Merchandising

Supply chain

Store operations

Omni-channel

Inventory management

Pricing & promotions

Customer experience

Retail technology

Executive stakeholder engagement

Education

Bachelor's degree

MBA

Job description

Tata Consultancy Services in Chicago seeks an experienced Retail Domain Expert/Consultant to drive business transformation and advisory engagements across retail functions.

The role covers merchandising, supply chain, store operations, omni-channel, inventory, pricing, customer experience and retail technology platforms. You will shape strategies, develop roadmaps, and present business cases to executives.