Retail To Go Operations Lead

Food Lion; Winston-Salem (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Food Lion is seeking a Front End/To Go operations leader for Store 00473 in Winston-Salem to drive customer service, schedule effectiveness, and team performance. You will mentor associates, manage daily operations, and uphold Food Lion standards.

The role emphasizes leadership, inventory management, and safety compliance, with a focus on timely online order fulfillment and excellent customer experience.

Qualifications

• A high school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Accreditation as a Certified Food Safety Manager or willingness to obtain within 90 days of employment; maintain accreditation.

Responsibilities

• Manage Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance and conduct timely formal appraisals for direct reports.
• Maintain effective work schedules for online order demand and minimize customer inconvenience.
• Provide leadership to promote company values and store culture.
• Support achievement of budgeted financial and operating results.
• Collaborate with department managers to ensure fresh orders and proper handling of stock.

Skills

Team leadership

Customer service

Store operations

Communication skills

Problem solving

Education

High school diploma

Job description

Food Lion is seeking a Front End/To Go operations leader for Store 00473 in Winston-Salem to drive customer service, schedule effectiveness, and team performance. You will mentor associates, manage daily operations, and uphold Food Lion standards.

The role emphasizes leadership, inventory management, and safety compliance, with a focus on timely online order fulfillment and excellent customer experience.