Retail Teller & Customer Service Associate

Oriental; Dorado (PR); On-site; USD 28,000 - 36,000; Full time

Job summary

Oriental in Dorado, PR is seeking an Associate, Retail Channel (Teller) to deliver high-quality customer service and perform a range of transactional banking duties. The role emphasizes accuracy, compliance, and cross-selling of bank products within established policies.

You'll handle deposits, withdrawals, payments, and cash handling, balance cash at shift end, and maintain records while supporting customers with information about services. Bilingual English/Spanish required.

Qualifications

• Associate degree or approved credits in Business Administration or related field required.
• 1 year of retail, customer service or cash register experience required.
• Fully bilingual: English and Spanish (written and verbal) required.
• Proficiency in MS Office (Excel, Word) and other business applications such as Visio.

Responsibilities

• Provide high quality and efficient customer services.
• Promote bank products and cross-sell to customers.
• Handle deposits, withdrawals, transfers, and other transactions accurately.
• Balance cash fund and reconcile discrepancies at end of shift.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Analytical

Problem solving

Multitasking

Attention to detail

MS Office

Communication

Education

Associate degree

Tools

MS Office

Excel

Word

Visio

Job description

Oriental in Dorado, PR is seeking an Associate, Retail Channel (Teller) to deliver high-quality customer service and perform a range of transactional banking duties. The role emphasizes accuracy, compliance, and cross-selling of bank products within established policies.

You'll handle deposits, withdrawals, payments, and cash handling, balance cash at shift end, and maintain records while supporting customers with information about services. Bilingual English/Spanish required.