Bilingual Retail Teller & Customer Service Associate

Oriental Bank; Dorado (PR); On-site; USD 32,000 - 42,000; Full time

Job summary

Oriental Bank is seeking an Associate, Retail Channel (Teller) to deliver superior customer service and handle a range of transactions on-site in Dorado, PR. You will promote bank products, balance cash, and ensure compliance with policies while maintaining accuracy and a proactive approach to problem-solving.

Qualified candidates are bilingual in English and Spanish, with at least an associate degree or credits in Business Administration and 1 year of retail or customer service experience.

Qualifications

• Associate degree in Business Administration or related field.
• 1 year of retail, customer service or cash register experience.
• Fully bilingual: English and Spanish (written and verbal).
• Basic mathematical skills.
• Detail oriented and able to multitask.

Responsibilities

• Provide high quality and efficient services to customers in accordance with procedures.
• Promote bank products and cross-sell to customers.
• Maintain cash controls and reconcile cash at end of shift.
• Handle deposits, withdrawals, checks, payments, transfers and cash handling.

Skills

Customer service

Bilingual English/Spanish

Cash handling

MS Office

Analytical

Education

Assoc degree or related credits

Tools

MS Office

Visio

Job description

Oriental Bank is seeking an Associate, Retail Channel (Teller) to deliver superior customer service and handle a range of transactions on-site in Dorado, PR. You will promote bank products, balance cash, and ensure compliance with policies while maintaining accuracy and a proactive approach to problem-solving.

Qualified candidates are bilingual in English and Spanish, with at least an associate degree or credits in Business Administration and 1 year of retail or customer service experience.