Bilingual Retail Teller & Customer Service Associate

Oriental Bank; San Lorenzo (PR); On-site; USD 26,000 - 36,000; Full time

Job summary

Oriental Bank seeks an Associate, Retail Channel (Teller) to deliver superior customer service while handling transactions and promoting bank products. The role is on-site in San Lorenzo, PR, with emphasis on accuracy, compliance, and customer-focused interactions.

The candidate will manage deposits, withdrawals, and payments, while balancing cash and adhering to procedures. Strong English/Spanish communication and MS Office proficiency are required.

Qualifications

• One year of retail, customer service or cash register experience.
• Associate degree in Business Administration or related field.
• Fully bilingual: English and Spanish (written and verbal).
• Proficiency in MS Office.

Responsibilities

• Handle deposits, withdrawals, check cashing, payments, transfers, and cashier's checks.
• Promote and cross-sell bank products and services.
• Balance cash fund at end of shift and report discrepancies.
• Maintain accurate logs and transaction registers.
• Ensure compliance with policies and regulations.

Skills

Bilingual (English/Spanish)

Cash handling

Customer service

Education

Associate degree in Business Administration

Tools

MS Office

Visio

Job description

Oriental Bank seeks an Associate, Retail Channel (Teller) to deliver superior customer service while handling transactions and promoting bank products. The role is on-site in San Lorenzo, PR, with emphasis on accuracy, compliance, and customer-focused interactions.

The candidate will manage deposits, withdrawals, and payments, while balancing cash and adhering to procedures. Strong English/Spanish communication and MS Office proficiency are required.