Retail Tech Sales Specialist

Comcast; Toms River (NJ); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Day-One benefits

401K matching

Job summary

Comcast in New Jersey is hiring a customer-focused Retail Sales Associate to engage customers, demonstrate product features, and deliver outstanding service in-store.

You will aim to meet or exceed sales targets, assist customers with account questions and bill payments, and promote Comcast/Xfinity products while enjoying comprehensive benefits and on-the-job training.

This role requires flexible scheduling including evenings and weekends, with a base pay of $20 per hour plus uncapped commissions.

Qualifications

• Retail sales experience preferred.
• Ability to explain product features and respond to customer questions.
• Flexibility with work schedule including evenings and weekends.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Communication

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast in New Jersey is hiring a customer-focused Retail Sales Associate to engage customers, demonstrate product features, and deliver outstanding service in-store.

You will aim to meet or exceed sales targets, assist customers with account questions and bill payments, and promote Comcast/Xfinity products while enjoying comprehensive benefits and on-the-job training.

This role requires flexible scheduling including evenings and weekends, with a base pay of $20 per hour plus uncapped commissions.