Retail Tech & Customer Experience Specialist

Comcast; North Charleston (SC); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

401K matching

Job summary

Comcast in the United States is hiring for an in-store Retail Sales Associate. You will engage customers, demonstrate product features, and provide exceptional service while working toward sales targets.

The role emphasizes helping customers with bills, services, and account inquiries, and you’ll promote Comcast/Xfinity products in a dynamic store environment. The position offers a base pay plus targeted commissions, a fast-paced team setting, and continuous product training.

Qualifications

• High School Diploma or equivalent.
• Willing to work flexible evenings, weekends, and holidays.
• Regular attendance and reliability.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on services, updating account data, upgrading levels of service, and processing service requests.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking Problem Solving

Resilience

Communication

Professional Integrity

Education

High School Diploma

Job description

Comcast in the United States is hiring for an in-store Retail Sales Associate. You will engage customers, demonstrate product features, and provide exceptional service while working toward sales targets.

The role emphasizes helping customers with bills, services, and account inquiries, and you’ll promote Comcast/Xfinity products in a dynamic store environment. The position offers a base pay plus targeted commissions, a fast-paced team setting, and continuous product training.