Retail Tech Sales Pro—Unlimited Commission Potential

Comcast; Rio Grande (NJ); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Day-One benefits

401K matching

Tuition reimbursement

Job summary

Comcast Xfinity is hiring for a retail sales role in New Jersey. You will engage customers, explain product features, and provide outstanding service to drive sales and satisfaction.

The position requires flexibility for evenings, weekends, and holidays, with on-site store duties and a focus on meeting targets while delivering excellent customer experiences. We offer comprehensive benefits, Day-One coverage, and opportunities for growth in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong customer service orientation and communication skills.
• Ability to explain product features and benefits clearly.
• Willingness to learn about Comcast/Xfinity product lines.
• Ability to upsell and meet sales targets.
• Comfort with handling transactions and account information.
• Friendly and professional demeanor with customers.
• Team-oriented and driven by results.
• Attention to detail and accuracy in processing payments.
• Enthusiasm for technology and digital products.

Responsibilities

• Engaging customers with enthusiasm,demonstratingand explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Critical Thinking

Problem Solving

Communication

Resilience

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a retail sales role in New Jersey. You will engage customers, explain product features, and provide outstanding service to drive sales and satisfaction.

The position requires flexibility for evenings, weekends, and holidays, with on-site store duties and a focus on meeting targets while delivering excellent customer experiences. We offer comprehensive benefits, Day-One coverage, and opportunities for growth in a fast-paced environment.