Retail Tech Sales Associate - Uncapped Commission Potential

Comcast; Key West (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, and Vision coverage

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan

Job summary

Comcast is hiring for a retail associate to engage customers, explain product features, and promote Comcast/Xfinity services in-store. You’ll provide outstanding service, help customers with bills and account data, and strive to meet sales targets while delivering a superior shopping experience.

The role emphasizes product knowledge, teamwork, and brand representation in a fast-paced retail environment with a focus on customer satisfaction and upholding store standards.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Resilience

Critical Thinking

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is hiring for a retail associate to engage customers, explain product features, and promote Comcast/Xfinity services in-store. You’ll provide outstanding service, help customers with bills and account data, and strive to meet sales targets while delivering a superior shopping experience.

The role emphasizes product knowledge, teamwork, and brand representation in a fast-paced retail environment with a focus on customer satisfaction and upholding store standards.