Retail Tech Sales Specialist - Customer Experience

Comcast; Dresher (Montgomery County); On-site; USD 25,000 - 35,000; Full time

Job summary

Comcast is seeking a retail sales associate to engage customers and showcase our products, delivering an outstanding shopping experience and achieving sales goals.

You will onboard new customers, resolve issues with the help of care teams, and adapt to a flexible schedule including nights and weekends. A high school diploma is required, and you will be part of a dynamic team at our Dresher, PA location.

Qualifications

• Customer-focused approach to advise and sell products.
• Ability to understand customer needs and offer tailored solutions.
• Strong communication and teamwork to meet sales targets.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a retail sales associate to engage customers and showcase our products, delivering an outstanding shopping experience and achieving sales goals.

You will onboard new customers, resolve issues with the help of care teams, and adapt to a flexible schedule including nights and weekends. A high school diploma is required, and you will be part of a dynamic team at our Dresher, PA location.