Retail Tech Sales Pro - Customer Experience Leader

Comcast; Holyoke (MA); On-site; USD 23,419 - 34,012; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement up to $8000

Paid parental leave

Day-One benefits

Job summary

Comcast Xfinity Store in Holyoke, MA is hiring a Retail Sales Associate to engage customers, demonstrate product features, and deliver outstanding service. You’ll help customers understand accounts, explain services, and promote Comcast/Xfinity products in a fast-paced retail environment.

We value energy, curiosity, and a passion for technology. Base pay starts at $17/hour with the potential for total compensation through commissions and bonuses, plus Day-One benefits and a strong benefits

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking

Problem Solving

Resilience

Communication

Education

High School Diploma / GED

Job description

Comcast Xfinity Store in Holyoke, MA is hiring a Retail Sales Associate to engage customers, demonstrate product features, and deliver outstanding service. You’ll help customers understand accounts, explain services, and promote Comcast/Xfinity products in a fast-paced retail environment.

We value energy, curiosity, and a passion for technology. Base pay starts at $17/hour with the potential for total compensation through commissions and bonuses, plus Day-One benefits and a strong benefits