Retail Tech Sales Experience Specialist

2020 Companies; Newark (DE); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Daily incentives

Weekly pay

On-demand pay

Health benefits

401(k) with company matching

Paid time off

Paid holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Newark, DE is hiring a Sales Experience Specialist through 2020 Companies. You will greet customers with energy, uncover needs with open-ended questions, and guide them to ideal Samsung solutions.

You’ll handle basic troubleshooting, upsell bundles, and build lasting relationships while achieving personal and store sales goals. This full-time retail role requires availability for evenings and weekends, with comprehensive benefits and a dynamic, team-driven environment

Qualifications

• Customer-focused approach to sales and service.
• Proven ability to meet or exceed targets in a retail setting.
• Commitment to building trust and delivering solutions.
• Strong persuasive communication to close sales.
• Adaptability to shifting store conditions and customer needs.

Responsibilities

• Greet customers with energy and a welcoming attitude.
• Ask open-ended questions to uncover needs and tailor solutions.
• Guide customers through the sales journey and upsell product bundles.
• Provide basic troubleshooting and facilitate service tickets.
• Build lasting customer relationships for repeat business and referrals.
• Handle escalations with empathy and positive problem-solving.
• Complete product, services, and soft skills training to become a Samsung expert.
• Help the store meet and exceed its sales targets.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Evenings/weekends/holidays available

Job description

Samsung Experience Store in Newark, DE is hiring a Sales Experience Specialist through 2020 Companies. You will greet customers with energy, uncover needs with open-ended questions, and guide them to ideal Samsung solutions.

You’ll handle basic troubleshooting, upsell bundles, and build lasting relationships while achieving personal and store sales goals. This full-time retail role requires availability for evenings and weekends, with comprehensive benefits and a dynamic, team-driven environment