Dynamic Retail Sales Specialist — Tech Solutions

2020 Companies, Inc.; Elmhurst (NY); Hybrid; USD 21,593 - 30,754; Part time

Job summary

2020 Companies, Inc. is seeking a Customer Service Representative for the Samsung Experience Store in Elmhurst, NY. This part-time role involves welcoming customers, addressing their needs with personalized solutions, and providing support for Samsung products.

The ideal candidate will possess strong customer service skills, be adaptable to changing market conditions, and be available to work evenings and weekends as needed. Competitive pay of $19/hour is offered.

Qualifications

• Strong customer relationship building and delivering customer-centric solutions.
• Ability to achieve results consistently under challenging circumstances.
• Building trust through honesty, integrity, and authenticity.

Responsibilities

• Greet every customer with a welcoming and energetic attitude.
• Discover customer needs and provide personalized solutions.
• Guide customers through the sales journey for Samsung products.
• Provide basic device troubleshooting and facilitate service tickets.
• Recommend product bundles to encourage additional purchases.
• Build lasting customer relationships for repeat business.
• Handle customer escalations with empathy.
• Complete all product and service training.
• Achieve personal sales goals while contributing to store performance.

Skills

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Job description

2020 Companies, Inc. is seeking a Customer Service Representative for the Samsung Experience Store in Elmhurst, NY. This part-time role involves welcoming customers, addressing their needs with personalized solutions, and providing support for Samsung products.

The ideal candidate will possess strong customer service skills, be adaptable to changing market conditions, and be available to work evenings and weekends as needed. Competitive pay of $19/hour is offered.