Part-Time Retail Tech Experience Specialist

2020 Companies; Schaumburg (IL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Competitive compensation

Weekly Pay

On-demand pay options through DailyPay

15+ hours weekly

Opportunities for advancement

Exciting work environment

Ongoing training and development

Work-life balance

Job summary

Samsung Experience Store in Schaumburg, IL is hiring a part-time Sales Experience Specialist to greet customers, understand their needs, and guide them to Samsung products. You will troubleshoot basic device issues, upsell bundles, and stay updated through ongoing training; schedule includes evenings and weekends with a minimum of 15 hours per week.

Samsung and 2020 Companies are looking for passionate team players who deliver an immersive, customer-focused tech experience and thrive in a

Qualifications

• Customer-focused mindset with strong relationship-building.
• Proven ability to drive results in a retail setting.
• Builds trust through honesty and integrity.
• Persuasive with ability to upsell and recommend bundles.
• Adapts sales approach to evolving customer needs.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Greet every customer with energy.
• Ask open-ended questions to uncover needs and offer personalized solutions.
• Guide customers through the sales journey and Samsung tech experience.
• Provide basic device troubleshooting and service tickets.
• Upsell product bundles and complementary items.
• Build lasting relationships and encourage repeat business.
• Handle escalations with empathy.
• Complete product and soft skills training.
• Aim to hit personal sales goals and store targets.

Skills

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Evenings/Weekends Availability

Job description

Samsung Experience Store in Schaumburg, IL is hiring a part-time Sales Experience Specialist to greet customers, understand their needs, and guide them to Samsung products. You will troubleshoot basic device issues, upsell bundles, and stay updated through ongoing training; schedule includes evenings and weekends with a minimum of 15 hours per week.

Samsung and 2020 Companies are looking for passionate team players who deliver an immersive, customer-focused tech experience and thrive in a