Part-Time Experience Store Sales Pro

2020 Companies; Newark (DE); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Weekly Pay!

On-demand pay options through DailyPay

Opportunities for advancement

Exciting work environment to showcase

Job summary

Samsung Experience Store in Newark, DE is hiring a part-time Sales Experience Specialist to engage customers with immersive Samsung demos and personalized service.

You will greet shoppers, identify needs, recommend product bundles, perform basic troubleshooting, and contribute to a friendly, high-energy team environment with evening and weekend shifts.

This role offers daily pay options, opportunities for advancement, and a supportive team dedicated to customer satisfaction.

Qualifications

• Customer Focus: Building a strong customer relationship and delivering customer-centric solutions.
• Drives Results: Consistently achieving results, even under challenging circumstances.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.

Responsibilities

• Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
• Be proactive and a true detective, using open-ended questions to discover a customer's needs and provide personalized, perfect-fit solutions with confidence.
• Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
• Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.
• Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
• Build lasting customer relationships that lead to repeat business and positive word-of-mouth.
• Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.
• Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.
• Crush your personal sales goals while helping the store hit its overall performance targets.

Skills

Customer service

Upselling

Sales

Team player

Problem solving

Job description

Samsung Experience Store in Newark, DE is hiring a part-time Sales Experience Specialist to engage customers with immersive Samsung demos and personalized service.

You will greet shoppers, identify needs, recommend product bundles, perform basic troubleshooting, and contribute to a friendly, high-energy team environment with evening and weekend shifts.

This role offers daily pay options, opportunities for advancement, and a supportive team dedicated to customer satisfaction.