Retail Tech Sales Consultant

Comcast (CC) of Willow Grove; Brockton (MA); On-site; USD 64,000 - 76,000; Full time

Benefits offered by this job

Day-One benefits

401K savings plan

Paid Time Off

Job summary

Comcast Xfinity is seeking motivated retail team members to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers with their accounts, upgrade services, and promote Comcast/Xfinity products as a brand ambassador.

Join a dynamic team focused on meeting sales targets while maintaining a welcoming, informative store environment. Flexibility for evenings and weekends is required, with competitive benefits and opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• Ability to work a flexible retail schedule including evenings, weekends and holidays as needed.
• Regular, consistent and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance shopping experience.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and following up to improve satisfaction.
• Interpreting account statements and assisting customers with bill payments in store.
• Answering questions on services, making changes to accounts, upgrading levels, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking motivated retail team members to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers with their accounts, upgrade services, and promote Comcast/Xfinity products as a brand ambassador.

Join a dynamic team focused on meeting sales targets while maintaining a welcoming, informative store environment. Flexibility for evenings and weekends is required, with competitive benefits and opportunities for growth.