Retail Tech Sales Consultant — Uncapped Commission

Comcast; Farmington (NM); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Paid Parental leave

Tuition reimbursement

Paid Time Off

Job summary

Comcast is seeking an energetic retail associate to engage customers, demonstrate product features, and deliver outstanding service while promoting Comcast/Xfinity offerings. You will help customers with account questions, payments, and service changes in-store, and you’ll work to meet sales targets in a fast-paced environment.

The role emphasizes product knowledge, teamwork, and a customer-first mindset, with comprehensive benefits, on-the-job training, and uncapped commission potential in a

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking an energetic retail associate to engage customers, demonstrate product features, and deliver outstanding service while promoting Comcast/Xfinity offerings. You will help customers with account questions, payments, and service changes in-store, and you’ll work to meet sales targets in a fast-paced environment.

The role emphasizes product knowledge, teamwork, and a customer-first mindset, with comprehensive benefits, on-the-job training, and uncapped commission potential in a