Tech-Driven Retail Sales Pro

Comcast (CC) of Willow Grove; Puyallup (WA); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

401K match

Tuition reimbursement

Paid Time Off

Discount tickets to Universal Resorts

Job summary

Comcast Xfinity is seeking a customer-focused retail associate to join our store team. You’ll engage customers, explain product features, and deliver outstanding service while working toward sales targets. You’ll help customers with account questions, process service requests, and promote Comcast/Xfinity offerings.

Our environment emphasizes teamwork, product enthusiasm, and delivering seamless experiences. Flexibility in schedule and a positive attitude are essential for success in this role.

Qualifications

• High School Diploma or equivalent required.
• Ability to adjust to flexible work schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Education

High School Diploma or equivalent

Job description

Comcast Xfinity is seeking a customer-focused retail associate to join our store team. You’ll engage customers, explain product features, and deliver outstanding service while working toward sales targets. You’ll help customers with account questions, process service requests, and promote Comcast/Xfinity offerings.

Our environment emphasizes teamwork, product enthusiasm, and delivering seamless experiences. Flexibility in schedule and a positive attitude are essential for success in this role.