Retail Tech Sales Associate — Grow with Stock Grants & Bonuses

T-MOBILE USA, Inc.; Crowgeys (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grant

PTO & holidays

Employee stock purchase plan

Job summary

At T-Mobile USA, Inc., a leading wireless carrier, this role supports retail operations by helping customers explore technology and service options in a fast-paced store setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Success comes from strong customer interactions, digital proficiency, and commitment to service excellence. You will receive extensive training, competitive pay, and access to comprehensive benefits and stock

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Ability to use digital tools to demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile USA, Inc., a leading wireless carrier, this role supports retail operations by helping customers explore technology and service options in a fast-paced store setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Success comes from strong customer interactions, digital proficiency, and commitment to service excellence. You will receive extensive training, competitive pay, and access to comprehensive benefits and stock