Retail Tech Experience Specialist (Part-Time)

2020 Companies; Town of Newark (WI); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Weekly Pay

On-demand pay

15+ hours weekly

Advancement opportunities

Exciting work environment

Training and development

Work-life balance

Job summary

Samsung Experience Store in Newark, DE, is hiring a part-time Sales Experience Specialist to create an immersive customer journey with Samsung products. You will greet customers, identify needs, and guide them to ideal tech solutions while demonstrating troubleshooting skills and upselling opportunities.

This role emphasizes a friendly, team-oriented environment, with evenings and weekends required and opportunities for advancement within a dynamic retail setting.

Qualifications

• Customer relationship building and delivering customer-centric solutions.
• Consistently achieving results in a retail environment.
• Gaining trust through honesty, integrity and authenticity.
• Persuasive communication to secure customer commitment.
• Adaptability to changing sales situations and customer needs.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Greet customers with a welcoming, energetic attitude.
• Ask open-ended questions to uncover needs and recommend solutions.
• Guide customers through the sales journey and create a tech experience.
• Provide basic device troubleshooting and service ticket facilitation.
• Upsell product bundles and complementary items.
• Build lasting relationships and drive repeat business.
• Handle escalations with empathy and a positive solution.
• Complete product, services, and soft skills training to become a Samsung expert.
• Aim to meet personal sales goals and help store targets.

Skills

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Evenings & Weekends Availability

Job description

Samsung Experience Store in Newark, DE, is hiring a part-time Sales Experience Specialist to create an immersive customer journey with Samsung products. You will greet customers, identify needs, and guide them to ideal tech solutions while demonstrating troubleshooting skills and upselling opportunities.

This role emphasizes a friendly, team-oriented environment, with evenings and weekends required and opportunities for advancement within a dynamic retail setting.