Experience Store Tech Concierge (Part-Time)

2020 Companies; Newark (DE); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive compensation

Weekly pay

DailyPay

Part-time schedule

Advancement opportunities

Job summary

Samsung Experience Store is hiring part-time Sales Experience Specialists through 2020 Companies in Newark, DE. You will greet customers, identify needs, and guide them to Samsung solutions with excellent service. Expect evenings/weekends schedules, training to become a Samsung expert, and opportunities for advancement.

Pay is $18.00 per hour, with a dynamic retail environment and weekly incentives. This position is part of an upcoming location; applications are being collected now with

Qualifications

• Customer focus: Building a strong customer relationship and delivering customer-centric solutions.
• Drives results: Consistently achieving results, even under challenging circumstances.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Situational adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
• You are available to work evenings, weekends, and holidays in a retail environment.

Responsibilities

• Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
• Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence.
• Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
• Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.
• Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
• Build lasting customer relationships that lead to repeat business and positive word-of-mouth.
• Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.
• Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.
• Crush your personal sales goals while helping the store hit its overall performance targets.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Evenings/weekends/holidays available

Job description

Samsung Experience Store is hiring part-time Sales Experience Specialists through 2020 Companies in Newark, DE. You will greet customers, identify needs, and guide them to Samsung solutions with excellent service. Expect evenings/weekends schedules, training to become a Samsung expert, and opportunities for advancement.

Pay is $18.00 per hour, with a dynamic retail environment and weekly incentives. This position is part of an upcoming location; applications are being collected now with