Retail Tech & Applications Lead

Richemont Iberia SL

New York (NY)

On-site

USD 105,000 - 115,000

Full time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision program
Health savings account
Flexible spending accounts
Life insurance
Disability benefits
401(k) with employer match
Paid time off
Wellness reimbursement

Job summary

The Manager, Retail OS & Applications, will support the implementation, adoption, and ongoing optimization of retail technology solutions across the Americas. Reporting to the Senior Manager, Retail OS & Applications, this role will manage key projects and initiatives that support boutique operations, improve the employee experience, and enhance the client journey.

The Manager will work with boutiques, Retail leadership, cross‑functional partners, Richemont, and Global HQ teams to coordinate

Qualifications

  • Minimum of five years’ experience in retail operations, retail technology, and project management.
  • Bachelor’s degree preferred; relevant education/work experience considered.
  • Experience supporting technology implementations, rollouts, or transformation initiatives.
  • Strong analytical and problem‑solving capabilities.

Responsibilities

  • Support implementation, adoption, and optimization of retail technology across the Americas.
  • Manage projects from planning through deployment and adoption.
  • Coordinate testing, pilots, deployments, and rollouts of new applications.
  • Maintain project documentation and deliverables with internal and external partners.
  • Collaborate with boutique teams, Retail Ops, IT, CRM, Finance, Marketing, and HQ.

Skills

Retail operations
Retail technology
Project management
POS
CRM
Inventory management
SAP
Salesforce
Excel
PowerPoint

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Manager, Retail OS & Applications, will support the implementation, adoption, and ongoing optimization of retail technology solutions across the Americas. Reporting to the Senior Manager, Retail OS & Applications, this role will manage key projects and initiatives that support boutique operations, improve the employee experience, and enhance the client journey.

The Manager will work with boutiques, Retail leadership, cross‑functional partners, Richemont, and Global HQ teams to coordinate

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