Retail Tech & Applications Manager

Richemont Iberia SL; United States; On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Van Cleef & Arpels in the United States is seeking a Manager, Retail OS & Applications to lead the planning, deployment, and ongoing optimization of retail technology solutions across boutique operations. You will coordinate with boutique teams, Retail Leadership, IT, CRM, Finance and Global HQ to ensure on‑time delivery and adoption of new systems.

The role requires a strong background in retail operations, project management and technology implementation, with a focus on improving the client

Qualifications

• Minimum five years in retail operations, retail technology or project management.
• Bachelor’s degree preferred.
• Experience with POS, CRM, inventory management and SAP/Salesforce or similar enterprise retail systems.

Responsibilities

• Manage retail technology projects from planning through rollout and optimization.
• Partner with boutique teams and cross‑functional partners to implement new retail tools.
• Coordinate testing, pilots, deployments and rollouts across the retail network.
• Create and maintain project documentation and user guides.
• Drive adoption and change management to improve workflows and client experience.

Skills

Retail operations

Retail technology

Project management

POS

CRM

Inventory management

SAP

Salesforce

Excel

PowerPoint

Education

Bachelor's degree

Tools

SAP

Salesforce

Job description

Van Cleef & Arpels in the United States is seeking a Manager, Retail OS & Applications to lead the planning, deployment, and ongoing optimization of retail technology solutions across boutique operations. You will coordinate with boutique teams, Retail Leadership, IT, CRM, Finance and Global HQ to ensure on‑time delivery and adoption of new systems.

The role requires a strong background in retail operations, project management and technology implementation, with a focus on improving the client