Regional Retail Tech Lead - Projects & Adoption

BoF Careers; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Bloomingdale's seeks a Regional Technology Manager to drive store technology initiatives across a defined region. You will partner with store management and central IT to deploy pilots and upgrades, ensuring operational readiness and minimal disruption.

You will lead QA, guide escalations, and provide expert guidance on leveraging POS, mobile devices, and other tools to meet business targets, while documenting learnings for future roadmaps.

Qualifications

• Bachelor's degree in IT, business or related field.
• 3-5 years of experience in technology operations, IT project management, or retail systems support.
• Strong project management skills with deployment coordination across locations.
• Strategic thinker with the ability to translate operational challenges into actionable tech adoption plans.
• Excellent written and verbal communication; capable of 1-on-1 consultations with store leadership.
• Proven experience handling major technology escalations and guiding QA/testing processes.
• Working knowledge of retail environments, POS systems, and Mobile Device Management (MDM) tools.
• Ability to work autonomously in a remote or distributed environment.

Responsibilities

• Lead regional technology pilots, rollouts, and upgrades with minimal store disruption.
• Coordinate with central IT and store leadership to align readiness and rollout pace.
• Oversee regional QA, testing, and configuration management for zero-defect deployments.

Skills

Project management

Strategic thinking

Stakeholder communication

Retail IT knowledge

Remote work capability

QA/testing

Education

Bachelor's degree in Information Technology, Business Administration, or related field

Tools

POS systems

MDM tools

Network infrastructure

Job description

Bloomingdale's seeks a Regional Technology Manager to drive store technology initiatives across a defined region. You will partner with store management and central IT to deploy pilots and upgrades, ensuring operational readiness and minimal disruption.

You will lead QA, guide escalations, and provide expert guidance on leveraging POS, mobile devices, and other tools to meet business targets, while documenting learnings for future roadmaps.