Retail Team Member - Legendary Customer Service

Tractor Supply Company; Travelers Rest (SC); On-site; USD 18,000 - 28,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience.

The role emphasizes stand-up customer service, multitasking across merchandising, cashiering, stocking, and safety procedures in a retail setting. No experience is required, but basic reading/writing/counting skills are essential.

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise; Participate in mandatory freight process; Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise; Perform janitorial duties; Execute price changes/markdowns; Operate Forklift (if applicable); Assist customers with loading purchases; Ensure a Legendary shopping experience; Complete all documentation; Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and fellow team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience.

The role emphasizes stand-up customer service, multitasking across merchandising, cashiering, stocking, and safety procedures in a retail setting. No experience is required, but basic reading/writing/counting skills are essential.