Retail Team Member II - PT - Murrells Inlet

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Murrells Inlet (SC); On-site; USD 28,000 - 34,000; Full time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) is seeking a Retail Team Member II to deliver an Amazing Customer Experience at our retail locations. You will receive, process, and sort donations, maintain organized merchandising, and complete sales using the POS system while upholding our I-CARE values.

The role emphasizes teamwork, training participation, and a commitment to diversity and inclusion, with a focus on safety and community impact at Palmetto Goodwill locations.

Qualifications

• Experience in customer service or retail preferred.
• Ability to stand for extended periods and lift/move donations.
• Strong attention to detail and accuracy in cash handling.

Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE values.
• Participates in training and development and supports a culture of inclusion.
• Receives, processes, and sorts donations; maintains efficient merchandising and sale of donations.
• Uses the point-of-sale system to complete merchandise sales and encourages round-up contributions.

Job description

Summary

As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.

Essential Duties and Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.